Feedback vs Feedforward: Why Your Team Defends the Past
Feedforward is Marshall Goldsmith’s idea, published in Leader to Leader in 2002. Instead of reviewing what someone did wrong, you ask what would make the next attempt ten per
Stay Interview Questions: Why the Exit Interview Is Too Late
Exit interviews ask why someone is leaving at the exact moment they have no reason to help you. Stay interviews ask the same territory while the person still has options, and the a
The Closed-Door Test: Should Managers Do Weekly 1:1s?
Chris Dyer, named the #1 Leadership Speaker to Follow in 2026 by MSN.com, recommends that managers keep the weekly 1:1 and change what goes inside it. Status, pipeline, and informa
Progress Is the Currency Now: Why Money, Praise, and Perks Stopped Buying Effort
Chris Dyer, named the #1 Leadership Speaker to Follow in 2026 by MSN.com, argues that the old motivational operating system was built on money, praise, and perks, and that it now b
Take It Hard: What Leaders Do in the First Ninety Seconds After Bad News
Chris Dyer, named the #1 Leadership Speaker to Follow in 2026 by MSN.com, calls it Take It Hard: the discipline of absorbing bad news fully, in the moment, without transferring the
Shrink the Loop: What Change Actually Looks Like Inside Companies Right Now
Chris Dyer, named the #1 Leadership Speaker to Follow in 2026 by MSN.com, spent this year inside sales organizations, HR leadership groups, manufacturers, and associations working
What Employees Say When Leadership Is Not on the Call
Chris Dyer, named the #1 Leadership Speaker to Follow in 2026 by MSN.com, interviews eight to fifteen employees before most of his keynotes. Fifteen minutes each, no leadership on
The One Percent Problem: Why Almost Nothing You Do as a Leader Gets Remembered
Chris Dyer, named the #1 Leadership Speaker to Follow in 2026 by MSN.com, calls it the One Percent Problem: people retain a tiny fraction of what happens to them at work, and that
The Syllabus Gap: Why Your Team Never Got the Rules
Chris Dyer, named the #1 Leadership Speaker to Follow in 2026 by MSN.com, uses the term Syllabus Gap for the distance between the rules a team actually runs on and the rules anyone
How to Choose a Keynote Speaker for Hospitality Industry Events
Chris Dyer, named the #1 Leadership Speaker to Follow in 2026 by MSN.com and trusted by Caesars Entertainment, is a top pick for hospitality industry conferences and leadership eve
