Building cultures of transparency, compliance, and lasting client confidence.
Build Trust-First Culture
Retain Top Producers
Innovate With Guardrails
Creating cultures rooted in integrity, accountability, and long-term trust.
Finance is built on trust. Chris Dyer’s 7 Pillars Framework helps banks, credit unions, insurers, and fintechs embed culture habits that reduce risk, spark innovation, and boost employee satisfaction. Teams leave ready to elevate service and outperform competitors.
Moments That Matter:
See, Shape, and Scale What Counts
Who chooses this keynote?
CEOs, CHROs, VPs of People, and senior leaders in organizations where retention, engagement, and culture define the long game.
Summary:
People remember less than 1% of what they experience. That fraction shapes how they feel about their careers, their leaders, and your organization. Most leaders miss the moments of greatest impact or treat every interaction the same. This keynote installs a practical system for recognizing the moments that carry disproportionate weight and showing up fully when they arrive.
Outcomes:
Leaders stop optimizing for efficiency in situations that call for significance. Engagement rises because people feel seen at the moments that matter most. Retention improves, culture strengthens, and teams start telling better stories about what it means to work there.
The See, Shape, Scale framework:
- See the moment before it passes: learn to identify which of the seven universal moment types you are facing
- Shape the moment while it is happening: use Pre > In > Post preparation to show up with presence, not autopilot
- Scale the moment after it occurs: help it become a story that spreads and reinforces culture
- Take It Hard: choose the harder, more human path when the stakes demand it
- The Third Space: use the transition between contexts to shed residue and arrive as your best self
Participants will be able to:
- Recognize the seven moment types that drive retention, trust, and loyalty
- Audit their organization for missed and mismanaged moments
- Design inception experiences that make new hires feel they belong from day one
- Deliver recognition that actually changes how people see themselves
- Navigate truth conversations, transitions, and endings with care and confidence
Thriving Through Relentless Change
- Transparent Communication that builds clarity and trust
- Boundary-Honoring Collaboration that strengthens teamwork and respect
- The Seven Types of Rest that protect well-being and sustain energy
- Build resilience and adaptability during times of uncertainty
- Strengthen teamwork and communication across diverse groups
- Maintain energy and engagement in demanding environments
- Lead with empathy while driving innovation and progress
7 Pillars of Amazing Culture
Why culture is not an art, but a science.
Are you stuck figuring out where to focus (WTF) to improve engagement and performance? After years of research and countless interviews with top leaders across industries, Chris Dyer has uncovered seven key ingredients that matter in every workplace. These unconventional factors have the power to transform any culture, kick-starting productivity, performance, and profits.
Learning Objectives:
- Identifying key factors that impact workplace dynamics
- Strategies for efficient time and resource management
- Creating effective plans for employee engagement and success
- Practical tips for positive culture transformation
Other
- Sales Success: Sell Faster, Win Cleaner, Close with Confidence
- How to Be Better Leaders
- Another %@*#ing Meeting!?
- Hybrid and Remote Work
- Delegation Hacks- The Lost Art of Leadership & Happy Employees
- Hybrid Workplace Success
- Why Failure Doesn’t Suck (expanded from my TED Talk)
- Listening is Leading
- What Your Employees Really Want, But Won’t Tell You
- Retaining and Developing Future Leaders: The Key to Thriving in Tomorrow’s Marketplace
- Burnout Culture in the Modern Workplace: A Leader’s Roadmap to Reversal and Resilience
Let’s work together
Watch Chris Speak. Recent 2025 Events
